Starlight Studios Privacy Policy
Effective Date: October 26, 2025
This Privacy Policy describes how Starlight Studios, located at 545 Sunset Boulevard, Los Angeles, CA 90028 ("Starlight Studios," "we," "us," or "our"), collects, uses, and shares personal information of users ("you") of our website, www.starlightstudios.com (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all information collected through our Site and any related services (collectively, the "Services").
1. Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you provide when you register for an account, book a studio, subscribe to our newsletter, or contact us directly.
- Payment Information: If you book a studio or purchase services through our Site, we collect payment information, such as your credit card number, expiration date, and billing address. This information is processed through secure third-party payment processors, and we do not store your full credit card details on our servers.
- Usage Data: We automatically collect information about your use of our Services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our Site, analyze trends, administer the Site, track users' movements around the Site, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Maintaining Our Services: To provide you with access to our Site, fulfill your requests, process bookings, and manage your account.
- Communicating with You: To respond to your inquiries, send you updates about our Services, and provide customer support.
- Marketing and Promotional Purposes: To send you newsletters, promotional offers, and information about new studios, services, or events that may be of interest to you. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email.
- Improving Our Services: To analyze usage patterns, identify areas for improvement, and develop new features or services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Security: To protect the security and integrity of our Site and prevent fraud or unauthorized access.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us with various aspects of our business, such as payment processing, email marketing, website hosting, data analytics, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may partner with other businesses to offer you joint promotions or services. If you participate in a joint promotion, we may share your information with the relevant business partner.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: If Starlight Studios is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure server infrastructure and encryption technologies.
- Implementing access controls and authentication procedures.
- Regularly monitoring our systems for security vulnerabilities.
- Training our employees on data security best practices.
Despite our efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the email or by contacting us directly.
- Data Portability: You may have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
To exercise these rights, please contact our Data Protection Officer at [email protected] or by mail at the address listed above. We will respond to your request within a reasonable timeframe.
6. Children's Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information as soon as possible.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after the posting of changes constitutes your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Starlight Studios
545 Sunset Boulevard
Los Angeles, CA 90028
Email: [email protected]
Phone: (323) 460-7777
Thank you for choosing Starlight Studios. We appreciate your trust and are committed to protecting your privacy.